1. Introduction

ATSAS Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Personal Data

We may collect the following personal information:

Name, email address, phone number
Company name and billing address
Payment information (processed securely via Stripe)
Order details and customization preferences
Uploaded logos and design drawings

Usage Data

We automatically collect information about your device, browsing actions, and patterns, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

Process and fulfill your orders
Communicate with you about your orders and inquiries
Send marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Contract Performance: To fulfill our contractual obligations to you
Legitimate Interests: To improve our services and communicate with you
Consent: For marketing communications (you may withdraw consent at any time)
Legal Obligation: To comply with UK laws and regulations

5. Data Sharing

We do not sell your personal data. We may share your information with:

Payment processors (Stripe) for secure transactions
Shipping partners for order delivery
Service providers who assist in business operations
Legal authorities when required by law

6. Your Rights Under UK GDPR

You have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with the ICO (Information Commissioner's Office)

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, typically 7 years for financial records in compliance with UK tax law, and 2 years for marketing data.

9. Cookies

We use essential cookies for website functionality and analytics cookies (with your consent) to improve user experience. You can manage cookie preferences through your browser settings.

10. Contact Us

For any privacy-related questions or to exercise your rights, contact our Data Protection Officer at:

Email: sales@atsasci.com
Address: Hennerton way, High Wycombe, HP13 7UE, UK
Phone: 07375792237